Terms and Conditions of Sale – Cable And Devices UK Limited

Please read these Terms and Conditions of Sale carefully before placing an order. If you wish to keep a copy for your records, please print out this screen.

1. Definitions

In this Agreement, unless the context otherwise requires, the following expressions have the following meanings:

1.1 'Supplier' means Cable And Devices UK Limited, whose office is at: Brook House, 54A Cowley Mill Road, Uxbridge, London, UB8 2FX. Registered in England and Wales No. 08854617. VAT No. GB178519761 and Tel: 020 3743 9170

1.2 'Goods' means the goods or services supplied by Cable And Devices UK Limited.

1.3 'Customer' means the person or company who purchases or agrees to purchase goods or services from Cable And Devices UK Limited.

1.4 All orders placed under the name of an entity engaged in economic activity, irrespective of its legal form, will be deemed a B2B transaction.

2. General

2.1 These terms and conditions of sale apply to all goods and services supplied by the Supplier. Additional terms may apply.

2.2 No contract exists between the Customer and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.

2.3 An acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the Goods will not take place until after your payment is taken and you receive your confirmation of payment. At this point, a binding legal contract is created, subject to these Terms and Conditions.

2.4 The Supplier may change these terms and conditions of sale without notice in relation to future sales.

2.5 The contract is subject to your right of cancellation (see section 9).

2.6 The Supplier reserves the right to decline any order for any reason.

3. Description of Goods/Services

3.1 The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

3.2 Goods are subject to availability. If the items you ordered are not in stock, the Supplier will inform you as soon as possible.

3.3 Products, software, licences, subscriptions and services may be subject to additional terms and usage limitations.

4. Price of the Goods

4.1 Every effort is made to ensure prices shown on the Supplier's website are accurate. If an error is found, the Supplier will inform you as soon as possible and offer the option of reconfirming your order at the correct price or cancelling your order.

4.2 In addition to the price, you may be required to pay:

• Delivery charges

• VAT and any other applicable taxes

4.3 Quotes are valid for the period stated on the quotation. If no validity period is shown, the default period is 7 days from the quotation date. The Supplier may withdraw or vary a quotation if:

(a) there are changes in the price of goods;

(b) there are variations in supply costs;

(c) the buyer breaches the conditions of these Terms.

5. Payment

5.1 Payment methods will be as shown on the Supplier's website at the time of order.

5.2 Payment must be made before delivery unless otherwise agreed.

5.3 No delivery will take place until cleared funds are received.

5.4 Cheques are not accepted.

5.5 Credit account invoices (unless otherwise agreed) are payable within 15 days of invoice date.

5.6 Customer shall not withhold or set off payments owed to the Supplier without written approval.

5.7 Supplier may adjust payment terms, withdraw credit, or require prepayment at its discretion.

6. Delivery

6.1 Delivery times are estimates only; time is not of the essence.

6.2 Delivery will be made to the address provided at the time of order.

6.3 If delivery cannot be made to your address for reasons under the Supplier's control, you will be refunded.

6.4 If you fail to take delivery:

• Goods may be stored at your cost, or

• Goods may be resold and any losses deducted.

6.5 If you cancel the contract after dispatch, you are responsible for return costs.

6.6 The Supplier is not liable for unavoidable delays.

6.7 Deliveries may occur earlier than quoted.

6.8 Goods must be signed for upon delivery. If you cannot check contents immediately, sign "UNCHECKED."

6.9 Delivery issues must be reported within 48 hours.

7. Risk and Title

7.1 Risk passes to the Customer upon delivery.

7.2 Ownership remains with the Supplier until payment is made in full.

7.3 The Supplier may recover goods or payment if invoices remain unpaid.

8. Business Customers – Retention of Title

8.1 Goods must be stored separately and remain identifiable until ownership passes.

8.2 Rights to goods terminate immediately if the business becomes insolvent, ceases trading, or encumbers goods.

9. Right of Cancellation (Consumers only)

9.1 You may cancel your order up to 14 working days after delivery.

9.2 Cancellation must be in writing (email or letter). Phone cancellations are not valid.

9.3 You must return goods at your own cost and ensure they are not damaged.

9.4 Refunds will be made within 20 days of receipt of returned goods.

9.5 Failure to return goods may incur recovery costs.

9.6 Refunds may be reduced if goods are not in resale condition.

10. Returns

All returns are subject to the Supplier's published Returns Policy.

11. Warranty

11.1 Goods are warranted free from defects for 6 months (unless otherwise stated).

11.2 Warranty excludes fair wear and tear, misuse, negligence, unauthorised repair, or damage.

11.3 Damaged goods must be reported within 48 hours of delivery.

11.4 Defects discovered later must be reported within 7 days of discovery.

12. Limitation of Liability

12.1 For consumers, liability is limited to foreseeable losses.

12.2 For business customers, the Supplier is not liable for indirect or consequential losses (including profit or goodwill).

12.3 Liability is not excluded for death or personal injury caused by negligence or fraud.

13. Images

13.1 Product images are for illustration only and may differ.

13.2 Images and documents may not be reproduced without prior written consent.

14. Data Protection

14.1 The Supplier takes reasonable precautions to protect your order and payment details but accepts no liability for unauthorised access.

15. Applicable Law

15.1 These terms are governed by English law, and disputes are subject to the jurisdiction of the English courts.

16. Supplier's Right of Cancellation

16.1 If supply is prevented due to circumstances beyond the Supplier's control, the Supplier may cancel the order before delivery. Any payments made will be refunded.

16.2 For services, the Supplier may cancel at any time and refund the balance of any unused charges.